Licensing EtherSensor > How the Licensing System Works

Until you install Microolap EtherSensor to a server, it is impossible to issue a license for this installation, because data on the runtime environment are required to issue a license. Licenses are linked to the runtime environment hardware and should not work on different platforms.

When Microolap EtherSensor is installed, use the configuration tool (ethersensor_console.exe file from the Microolap EtherSensor bundle) and create a license request, which will contain the data on the runtime environment. The request will be saved in request.licx file in Microolap EtherSensor installation root folder. For more information on generating request.licx, refer to "The License File" section.

Based on this request, the Microolap EtherSensor manufacturer issues a license of a certain type. You can send this file by email, save it to a removable media or use the web interface of the license system available to service engineers.

The URL of the interface is https://license.microolap.com

Created license should be approved by the Microolap EtherSensor manufacturer before an engineer can receive it in the web interface or by email. The approval takes less than 3 hours.

The access to the license system is granted to service engineers after a request sent to license@microolap.com.

Warning!
Please remember that the license status directly impacts the update system of Microolap EtherSensor. If the license is expired, you won't be able to receive any updates. Valid licenses define when and what updates Microolap EtherSensor will be receiving. Particularly, the update system allows to replace the license file for the installation, so you won't need to change it manually.

Express Licenses

If you need to start Microolap EtherSensor quickly, your engineer may receive an express license for a new installation. It is a full Microolap EtherSensor license; the difference is that it works only for one week after being issued and you can download it from the web interface immediately, without waiting for the Microolap EtherSensor manufacturer approval. For each installation, you can issue only one express license. Any further licenses should be full and have the Microolap EtherSensor manufacturer approval.

Warning!
It is recommended to use express licenses only when you really need to start Microolap EtherSensor urgently.

Use of express licensing system to issue temporary, test and similar licenses is prohibited. To get these licenses, please send the request.licx file to license@microolap.com explaining why you need a license and specifying the license expiration date.

The engineer who issued an express license for a site has to send a message to license@microolap.com and ask a replacement with a full license. The Microolap EtherSensor manufacturer's operator will check the service agreement data and issue the license for this particular installation via the update service.

Important: The update service automatically applies updates once per day. You can expect to automatically receive updates and replacement licenses one day after your application. Alternatively, you can manually install the updates received by the update service.

Warning!
For Microolap EtherSensor to work normally, the software installation server requires the access to the update service. If the update service is not accessible, we cannot guarantee the software will be operating correctly and won't provide support.

Beta Licenses

The licensing system allows to define beta licenses. Installations with beta licenses receive updates before they are released to all other installations. This allows to have test installations of the product to test new versions.