One of our main aims is to provide clients with excellent services. For your convenience we created the Ticket Support System, which gives you a quicker responses and a stronger control over your inquiries. All question will be registered and get a unique number and then will be processed by our employees.
To access Ticket Support System you must log in using your personal account. If you are registered customer, please use your own account, this helps us to identify you and solve your issues quickly. If you are evaluating our software or have any other questions, you can register a new account easily.
In the submission form please choose product which relates to your issue, then you're welcome to explain your problem in detail. You will get our reply soon. A copy of our reply will be also sent to an email address you indicated during registration process. If you are not satisfied with the reply or you need more information you may continue discussing the issue. You may follow processing of your request either through the email or through the web interface of our support service.
It is extremely important for us to know your opinion about our support service. We would appreciate your evaluation of our technical support service. Your opinion will be used to further improve our work.
We pay special attention to wishes and suggestions that our customers have submitted to us. Once we receive the wishes, we make decisions on what new features will be in the next upgrade.